The National Bank of Anguilla Ltd today announces the launch of its 2008 annual Customer Satisfaction Survey. At a recent staff meeting when announcing the customer survey to be conducted for the second consecutive year, CEO of NBA, Mr. E Valentine Banks stated that “we remain committed to giving the best possible support to every NBA Customer” He further stated emphasized “ we can only be sure we are working on the things our customers value if we take the time to ask them- and listen to what they say.”

In appreciation for customer feedback, participants in the NBA survey will have the option of entering a drawing for a first prize of a US$300 gift/restaurant certificate – or one of four bill-paying coupons for US$100. In fact, NBA Online Banking customers may have already noticed they can give their feedback about NBA services when they have logged into the website to check their balances or pay their Cable & Wireless, Caribbean Cable, NBA credit cards or

ANGLEC bills since early last week – right from their own computers.

Survey forms are being distributed by the Bank’s employees along with confidential reply envelopes. The survey is also accessible on the Bank’s website, www.nba.ai

“This last year, we added new services and streamlined others based on the previous survey results, such as The In Lobby Deposit Drop Box,” said Ms. Marisa Gumbs, NBA’s Market Research & Business Development Officer. “We hope customers will participate again to tell us if their needs have changed – and we hope even more customers will participate this year for the first time. The survey results are anonymous, so we urge NBA customers to share their opinions to help us help every customer to realize their financial goals, while giving them the things they want most from their Bank.”